:root {
	--cfr-cc-ink: #11100e;
	--cfr-cc-paper: #f7f3ec;
	--cfr-cc-gold: #c9a663;
	--cfr-cc-gold-deep: #92713b;
	--cfr-cc-muted: #817a70;
	--cfr-cc-line: rgba(201, 166, 99, .28);
}

.cfr-concierge,
.cfr-concierge * { box-sizing: border-box; }

.cfr-concierge.is-floating {
	position: fixed;
	right: max(20px, env(safe-area-inset-right));
	bottom: max(20px, env(safe-area-inset-bottom));
	z-index: 999990;
	font-family: Inter, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
}

.cfr-concierge.is-embedded {
	position: relative;
	width: min(100%, 430px);
	min-height: 620px;
	font-family: Inter, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
}

.cfr-cc-launcher {
	display: flex;
	align-items: center;
	gap: 12px;
	min-height: 62px;
	padding: 8px 18px 8px 8px;
	border: 1px solid rgba(201, 166, 99, .48);
	border-radius: 999px;
	background: linear-gradient(145deg, #1b1916, #0b0a09);
	box-shadow: 0 16px 45px rgba(0, 0, 0, .27), inset 0 1px rgba(255, 255, 255, .07);
	color: #fff;
	cursor: pointer;
	transition: transform .2s ease, box-shadow .2s ease, opacity .2s ease;
}

.cfr-cc-launcher:hover { transform: translateY(-2px); box-shadow: 0 20px 55px rgba(0, 0, 0, .34); }
.cfr-concierge.is-open .cfr-cc-launcher { opacity: 0; pointer-events: none; transform: translateY(8px); }

.cfr-cc-monogram,
.cfr-cc-avatar {
	display: grid;
	place-items: center;
	flex: 0 0 auto;
	width: 46px;
	height: 46px;
	border: 1px solid rgba(201, 166, 99, .72);
	border-radius: 50%;
	background: radial-gradient(circle at 35% 30%, #dfc38a 0, #a37f42 42%, #3c2d19 100%);
	box-shadow: inset 0 0 0 3px rgba(16, 14, 11, .42);
	color: #16120c;
	font: 700 11px/1 Georgia, serif;
	letter-spacing: .08em;
}

.cfr-cc-launcher-copy { display: flex; flex-direction: column; align-items: flex-start; line-height: 1.15; }
.cfr-cc-launcher-copy small { margin-bottom: 4px; color: #bcb5aa; font-size: 9px; letter-spacing: .12em; text-transform: uppercase; }
.cfr-cc-launcher-copy strong { font: 600 14px/1.2 Georgia, "Times New Roman", serif; letter-spacing: .01em; }

.cfr-cc-panel {
	display: flex;
	position: absolute;
	right: 0;
	bottom: 0;
	flex-direction: column;
	width: min(410px, calc(100vw - 24px));
	height: min(690px, calc(100vh - 32px));
	overflow: hidden;
	border: 1px solid var(--cfr-cc-line);
	border-radius: 22px;
	background: var(--cfr-cc-paper);
	box-shadow: 0 25px 80px rgba(0, 0, 0, .32);
	opacity: 0;
	transform: translateY(14px) scale(.98);
	transform-origin: right bottom;
	transition: opacity .22s ease, transform .22s ease;
}

.cfr-cc-panel[hidden] { display: none; }

.cfr-concierge.is-embedded .cfr-cc-panel { position: relative; width: 100%; height: 620px; opacity: 1; transform: none; }
.cfr-concierge.is-embedded .cfr-cc-launcher { display: none; }
.cfr-concierge.is-embedded [data-cfr-close] { display: none; }
.cfr-concierge.is-open .cfr-cc-panel { opacity: 1; transform: translateY(0) scale(1); }

.cfr-cc-header {
	display: flex;
	align-items: center;
	gap: 11px;
	min-height: 76px;
	padding: 12px 13px;
	border-bottom: 1px solid rgba(201, 166, 99, .23);
	background: linear-gradient(135deg, #181612, #0b0a09);
	color: #fff;
}

.cfr-cc-avatar { width: 48px; height: 48px; }
.cfr-cc-title { display: flex; min-width: 0; flex: 1; flex-direction: column; }
.cfr-cc-title strong { overflow: hidden; font: 600 17px/1.2 Georgia, "Times New Roman", serif; text-overflow: ellipsis; white-space: nowrap; }
.cfr-cc-title small { display: flex; align-items: center; gap: 6px; margin-top: 5px; color: #bdb6aa; font-size: 10px; letter-spacing: .03em; }
.cfr-cc-online { width: 6px; height: 6px; border-radius: 50%; background: #68c58b; box-shadow: 0 0 0 3px rgba(104, 197, 139, .13); }
.cfr-cc-icon-button { width: 31px; height: 31px; padding: 0; border: 0; border-radius: 50%; background: rgba(255, 255, 255, .07); color: #d8d1c5; font: 300 22px/1 sans-serif; cursor: pointer; }
.cfr-cc-icon-button:hover { background: rgba(255, 255, 255, .13); color: #fff; }

.cfr-cc-messages {
	display: flex;
	min-height: 0;
	flex: 1 1 auto;
	flex-direction: column;
	gap: 12px;
	overflow-y: auto;
	padding: 20px 16px 14px;
	scroll-behavior: smooth;
}

.cfr-cc-message { display: flex; width: 100%; }
.cfr-cc-message.is-user { justify-content: flex-end; }
.cfr-cc-bubble {
	max-width: 86%;
	padding: 11px 13px;
	border: 1px solid rgba(17, 16, 14, .08);
	border-radius: 6px 16px 16px 16px;
	background: #fff;
	box-shadow: 0 4px 14px rgba(35, 27, 18, .05);
	color: #28231d;
	font-size: 13px;
	line-height: 1.55;
	white-space: pre-wrap;
}
.cfr-cc-message.is-user .cfr-cc-bubble { border-color: rgba(201, 166, 99, .35); border-radius: 16px 6px 16px 16px; background: #171511; color: #f6f1e8; }
.cfr-cc-message.is-typing .cfr-cc-bubble { color: var(--cfr-cc-muted); font-size: 11px; font-style: italic; }

.cfr-cc-suggestions { display: flex; gap: 7px; padding: 0 15px 12px; overflow-x: auto; }
.cfr-cc-suggestions[hidden] { display: none; }
.cfr-cc-suggestions button { flex: 0 0 auto; padding: 7px 10px; border: 1px solid rgba(146, 113, 59, .25); border-radius: 999px; background: rgba(255, 255, 255, .62); color: #6b5633; font-size: 10px; cursor: pointer; }
.cfr-cc-suggestions button:hover { border-color: var(--cfr-cc-gold); background: #fff; }

.cfr-cc-quote-slot { padding: 0 15px; }
.cfr-cc-quote-card { max-height: 245px; margin-bottom: 11px; padding: 13px 14px; overflow-y: auto; border: 1px solid rgba(201, 166, 99, .44); border-radius: 14px; background: linear-gradient(145deg, #fffdf9, #efe7d8); box-shadow: 0 8px 24px rgba(73, 53, 25, .08); color: #211b13; }
.cfr-cc-quote-card > small { display: block; margin-bottom: 5px; color: var(--cfr-cc-gold-deep); font-size: 8px; font-weight: 700; letter-spacing: .14em; }
.cfr-cc-quote-card h3 { margin: 0; font: 600 17px/1.25 Georgia, "Times New Roman", serif; }
.cfr-cc-quote-card > p { margin: 3px 0 8px; color: #756b5e; font-size: 10px; }
.cfr-cc-quote-line { display: flex; justify-content: space-between; gap: 14px; padding: 5px 0; border-top: 1px solid rgba(146, 113, 59, .12); color: #5f574d; font-size: 10px; }
.cfr-cc-quote-line strong { flex: 0 0 auto; color: #342a1d; }
.cfr-cc-quote-total { display: flex; align-items: baseline; justify-content: space-between; margin-top: 4px; padding-top: 8px; border-top: 1px solid rgba(146, 113, 59, .35); color: #4b4032; font-size: 11px; }
.cfr-cc-quote-total strong { color: #17120c; font: 700 21px/1 Georgia, "Times New Roman", serif; }
.cfr-cc-manual { padding: 7px 8px; border-radius: 7px; background: rgba(146, 113, 59, .1); color: #664d25 !important; font-size: 9px !important; }
.cfr-cc-finalize { width: 100%; margin-top: 10px; padding: 10px 12px; border: 0; border-radius: 8px; background: linear-gradient(135deg, #c8a25c, #9b773d); color: #14100b; font-size: 11px; font-weight: 700; letter-spacing: .04em; cursor: pointer; }
.cfr-cc-finalize:hover { filter: brightness(1.05); }
.cfr-cc-finalize:disabled { cursor: wait; opacity: .68; }

.cfr-cc-composer { display: flex; align-items: flex-end; gap: 8px; margin: 0 13px; padding: 8px 8px 8px 13px; border: 1px solid rgba(17, 16, 14, .12); border-radius: 17px; background: #fff; box-shadow: 0 6px 20px rgba(35, 27, 18, .05); }
.cfr-cc-composer textarea { width: 100%; min-height: 35px; max-height: 110px; padding: 7px 0; resize: none; border: 0; outline: none; background: transparent; box-shadow: none; color: #28231d; font: 13px/1.4 inherit; }
.cfr-cc-composer textarea::placeholder { color: #9b948b; }
.cfr-cc-send { display: grid; flex: 0 0 37px; width: 37px; height: 37px; place-items: center; padding: 0; border: 0; border-radius: 50%; background: #171511; cursor: pointer; }
.cfr-cc-send svg { width: 18px; height: 18px; fill: var(--cfr-cc-gold); }
.cfr-cc-disclosure { margin: 8px 16px 11px; color: #8b847b; font-size: 8px; line-height: 1.35; text-align: center; }

.cfr-cc-prefill-notice { margin: 0 0 18px; padding: 13px 16px; border: 1px solid rgba(201, 166, 99, .5); border-radius: 10px; background: linear-gradient(135deg, #fffaf0, #f2e8d6); color: #4c3b22; font-size: 13px; line-height: 1.5; }

@media (max-width: 520px) {
	.cfr-concierge.is-floating { right: 8px; bottom: 8px; left: 8px; }
	.cfr-cc-launcher { margin-left: auto; padding-right: 14px; }
	.cfr-cc-panel { right: 0; bottom: 0; width: 100%; height: min(720px, calc(100vh - 16px)); border-radius: 20px; }
}

@media (prefers-reduced-motion: reduce) {
	.cfr-concierge *, .cfr-concierge *::before, .cfr-concierge *::after { scroll-behavior: auto !important; transition: none !important; }
}